Effective Date: 04-01-2025
Welcome to Wellkaya (www.wellkaya.com). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, please refrain from using our site or services.
1. General Terms
1.1 Agreement: By using Wellkaya, you acknowledge and agree to these Terms and Conditions, along with our Privacy Policy.
1.2 Eligibility: You must be at least 18 years old or have parental consent to access and use our website and services.
1.3 Changes to Terms: Wellkaya reserves the right to update these terms at any time. Continued use of our services after updates constitutes acceptance of the revised terms.
2. Products and Services
2.1 Authenticity: All products on Wellkaya are sourced from verified suppliers and adhere to strict quality standards.
2.2 Health Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before using any Ayurvedic product.
2.3 Availability: Product availability is subject to change without prior notice.
3. Orders and Payments
3.1 Order Placement: Orders placed on the website are subject to acceptance. You will receive a confirmation email upon successful order processing.
3.2 Pricing: Prices displayed are inclusive of applicable taxes unless stated otherwise. Wellkaya reserves the right to modify prices at any time.
3.3 Payment Methods: We use secure payment gateways to ensure safe transactions. Wellkaya is not responsible for payment failures caused by third-party systems.
4. Shipping and Delivery
4.1 Delivery Locations: We currently ship to select locations. Delivery areas are specified during checkout.
4.2 Shipping Charges: Applicable shipping charges will be displayed at the time of purchase.
4.3 Delivery Timeline: Estimated delivery times are provided during checkout. Delays may occur due to unforeseen circumstances.
5. Returns and Refunds
5.1 Eligibility: Returns and refunds are only applicable for damaged, defective, or incorrect items.
5.2 Request Process: Return requests must be initiated within 7 days of receiving the product by contacting our support team.
5.3 Refund Timeline: Approved refunds will be processed within 7–10 business days via the original payment method.
6. Intellectual Property
6.1 Ownership: All content on Wellkaya, including logos, images, and text, is the intellectual property of Wellkaya and protected by copyright laws.
6.2 Usage: Unauthorised reproduction, distribution, or modification of content is strictly prohibited.
7. User Responsibilities
7.1 Account Security: Users are responsible for maintaining the confidentiality of their account credentials.
7.2 Prohibited Activities: Users must not misuse the website, engage in unlawful activities, or interfere with the website’s operation.
8. Limitation of Liability
Wellkaya is not liable for any direct, indirect, or consequential damages arising from the use of our website, products, or services.
9. Governing Law
These terms are governed by the laws of India. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.
10. Contact Us
If you have any questions or concerns regarding these terms, please contact us at:
Email: support@wellkaya.com
Phone:+91 9205830920
By using Wellkaya, you confirm that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Wellkaya for your Ayurvedic journey!